Shipping Policy

Shipping & Order Tracking Policy

Universal Brew Coffee

We offer something unique to both local and international patrons, ensuring a memorable coffee experience every time.


Order Processing

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Once your order has been shipped, you will receive another notification confirming the dispatch.


How Do I Check the Status of My Order?

When your order is shipped, you will receive an email notification containing:

  • Your tracking number

  • Shipment details to help you track your order status

Please allow up to 48 hours for the tracking information to become available after receiving the shipping confirmation email.


Delayed or Missing Orders

If you have not received your order within 7 days of receiving your shipping confirmation email, please contact us with:

  • Your name

  • Your order number

at:

care.ubcoffee@gmail.com

Our support team will look into the issue and assist you promptly.